01
01
01
Discovery call
Discovery call
We discuss current support challenges and understand how customer communication is handled today.
We discuss current support challenges and understand how customer communication is handled today.
Mavero
Wish we installed this earlier.
Mavero
Wish we installed this earlier.
OrionDesk
Best investment we’ve made yet.
OrionDesk
Best investment we’ve made yet.
Brightline
Clients happy, team happy, win-win.
Brightline
Clients happy, team happy, win-win.
Automate
80% of Customer
80%
Support
Of Customer Support
Instantly
Instantly
Instantly
AI that replies to customers, answers FAQs, routes tickets, and handles support 24/7 while reducing workload and cutting costs from day one.
30+
Awards winning
50k+
Happy businesses
$20M+
Saved on support
Brightline
OrionDesk
Bravura
Bravura
Arclen
Arclen
Mavero
Mavero
Brightline
OrionDesk
Bravura
Arclen
Mavero
Brightline
OrionDesk
Bravura
Arclen
Mavero
Features
Features
Features
Features
Features
Features
Features
Features
Features
Features
Core capabilities designed for efficiency
Automated replies
AI assistant replies automatically, ensuring customers get instant support every time.
24/7 support
Customers receive responses at any time, even outside business hours or during peak periods.
Reduced workload
Repetitive requests are handled automatically, allowing support teams to focus on higher-priority issues.
Lower costs
Automation reduces the need for additional staff while maintaining consistent support quality.
Ticket routing
Incoming requests are categorized and sent to the right person without manual sorting or delays.
50K+
Trusted by elite founders
Over 50k+ businesses rely on us to simplify support!
Automated replies
AI assistant replies automatically, ensuring customers get instant support every time.
Reduced workload
Repetitive requests are handled automatically, allowing support teams to focus on higher-priority issues.
Ticket routing
Incoming requests are categorized and sent to the right person without manual sorting or delays.
24/7 support
Customers receive responses at any time, even outside business hours or during peak periods.
Lower costs
Automation reduces the need for additional staff while maintaining consistent support quality.
50K+
Trusted by elite founders
Over 50k+ businesses rely on us to
simplify support!
Automated replies
AI assistant replies automatically, ensuring customers get instant support every time.
Ticket routing
Incoming requests are categorized and sent to the right person without manual sorting or delays.
Lower costs
Automation reduces the need for additional staff while maintaining consistent support quality.
Reduced workload
Repetitive requests are handled automatically, allowing support teams to focus on higher-priority issues.
24/7 support
Customers receive responses at any time, even outside business hours or during peak periods.
50K+
Trusted by elite founders
Over 50k+ businesses rely on us to
simplify support!
Process
Process
Process
Process
Process
Process
Process
Process
Process
Process
From consultation to seamless implementation
Scale
Growth
Essential
Scale
Growth
Essential
Scale
Growth
Essential
02
02
02
Plan selection
Plan selection
Based on the discussion, we recommend the most suitable plan aligned with business needs and scale.
Based on the discussion, we recommend the most suitable plan aligned with business needs and scale.
03
03
03
Implementation
Implementation
The solution is integrated using plug-ins or API, depending on the existing website or software stack.
The solution is integrated using plug-ins or API, depending on the existing website or software stack.
Ready to move forward?
Ready to move forward?
Start with a short call to discuss requirements and confirm the right setup.
Start with a short call to discuss requirements and confirm the right setup.
99%
Uptime
99%
Uptime
99%
Uptime
50K+
Active Users
50K+
Active Users
50K+
Active Users
4.9/5
Rating
4.9/5
Rating
4.9/5
Rating
Integrations
Integrations
Integrations
Integrations
Integrations
Integrations
Integrations
Integrations
Integrations
Integrations
Works with any platform
Framer
Install the plug-in and connect Custiq directly to your Framer site. No custom setup required.
Webflow
Add Custiq to your Webflow project via plug-in and start handling support.
API Key
Connect Custiq to any system using our API key for full control and custom integrations.
Pricing
Pricing
Pricing
Pricing
Pricing
Pricing
Pricing
Pricing
Pricing
Pricing
Transparent plans for every business
Essential
$30
/month
Ideal for small teams just starting
Automated customer replies
FAQ-based responses
Basic ticket routing
Business-hours coverage
Essential
$30
/month
Ideal for small teams just starting
Automated customer replies
FAQ-based responses
Basic ticket routing
Business-hours coverage
Essential
$30
/month
Ideal for small teams just starting
Automated customer replies
FAQ-based responses
Basic ticket routing
Business-hours coverage
Growth
Popular
$50
/month
Perfect for expanding teams
Advanced automated replies
Smart ticket routing system
24/7 customer coverage
Reduced manual workload
Growth
Popular
$50
/month
Perfect for expanding teams
Advanced automated replies
Smart ticket routing system
24/7 customer coverage
Reduced manual workload
Growth
Popular
$50
/month
Perfect for expanding teams
Advanced automated replies
Smart ticket routing system
24/7 customer coverage
Reduced manual workload
Scale
$80
/month
Built for high-volume customer care
Full automation in channels
Priority-based ticket routing
Continuous 24/7 support
Optimized support costs
Scale
$80
/month
Built for high-volume customer care
Full automation in channels
Priority-based ticket routing
Continuous 24/7 support
Optimized support costs
Scale
$80
/month
Built for high-volume customer care
Full automation in channels
Priority-based ticket routing
Continuous 24/7 support
Optimized support costs
Testimonials
Testimonials
Testimonials
Testimonials
Testimonials
Testimonials
Testimonials
Testimonials
Testimonials
Testimonials
Trusted by top companies worldwide
“This solution automated a huge portion of support requests for us. Our team can now focus on complex issues instead of answering the same questions.”
Sarah Mitchell
Head of Customer Support
“This solution automated a huge portion of support requests for us. Our team can now focus on complex issues instead of answering the same questions.”
Michael Reed
Customer Operations Manager
“Providing 24/7 support without hiring night staff changed everything for us. Customers get help anytime, and our business costs stayed under control.”
Andrew Collins
Director of Support Operations
“Offering fast support without expanding our team was a major challenge in our team. This integration made it possible to respond automatically at any hour.”
Jonathan Hale
Operations Lead
“Answering FAQs automatically removed thousands of repetitive conversations. Our team now focuses on complex cases.”
Emily Carter
VP of Customer Experience
“This solution automated a huge portion of support requests for us. Our team can now focus on complex issues instead of answering the same questions.”
Sarah Mitchell
Head of Customer Support
“This solution automated a huge portion of support requests for us. Our team can now focus on complex issues instead of answering the same questions.”
Michael Reed
Customer Operations Manager
“Providing 24/7 support without hiring night staff changed everything for us. Customers get help anytime, and our business costs stayed under control.”
Andrew Collins
Director of Support Operations
“Offering fast support without expanding our team was a major challenge in our team. This integration made it possible to respond automatically at any hour.”
Jonathan Hale
Operations Lead
“Answering FAQs automatically removed thousands of repetitive conversations. Our team now focuses on complex cases.”
Emily Carter
VP of Customer Experience
“This solution automated a huge portion of support requests for us. Our team can now focus on complex issues instead of answering the same questions.”
Sarah Mitchell
Head of Customer Support
“This solution automated a huge portion of support requests for us. Our team can now focus on complex issues instead of answering the same questions.”
Michael Reed
Customer Operations Manager
“Providing 24/7 support without hiring night staff changed everything for us. Customers get help anytime, and our business costs stayed under control.”
Andrew Collins
Director of Support Operations
“Offering fast support without expanding our team was a major challenge in our team. This integration made it possible to respond automatically at any hour.”
Jonathan Hale
Operations Lead
“Answering FAQs automatically removed thousands of repetitive conversations. Our team now focuses on complex cases.”
Emily Carter
VP of Customer Experience
Frequently Asked Questions
Frequently Asked Questions
Additional information to help clarify common questions and remove uncertainty
Additional information to help clarify common questions and remove uncertainty
Contact
Contact
Contact
Contact
Contact
FAQ
FAQ
FAQ
FAQ
FAQ
Got more questions?
Frequently Asked Questions
Additional information to help clarify common questions and remove uncertainty
FAQ
FAQ
FAQ
FAQ
FAQ
Got more questions?
How does the AI handle customer replies?
The AI automatically responds to common questions using predefined knowledge and past conversations. More complex issues are routed to the appropriate support member.
How does this help reduce support costs?
By automating replies and routing, fewer support resources are needed, reducing hiring, overtime, and operational costs.
Can it work with our current setup?
Yes. It integrates via plug-ins or API, allowing it to work with existing websites, stores, and support tools without major changes.
How long does setup usually take?
Most integrations are completed quickly. After setup, the system starts handling customer requests immediately.
Can we control what the AI answers?
Yes. You define rules, FAQs, and escalation paths, ensuring responses stay accurate and aligned with your support standards.
How does the AI handle customer replies?
How does this help reduce support costs?
Can it work with our current setup?
How long does setup usually take?
Can we control what the AI answers?
Got more questions?
How does the AI handle customer replies?
The AI automatically responds to common questions using predefined knowledge and past conversations. More complex issues are routed to the appropriate support member.
How does this help reduce support costs?
By automating replies and routing, fewer support resources are needed, reducing hiring, overtime, and operational costs.
Can it work with our current setup?
Yes. It integrates via plug-ins or API, allowing it to work with existing websites, stores, and support tools without major changes.
How long does setup usually take?
Most integrations are completed quickly. After setup, the system starts handling customer requests immediately.
Can we control what the AI answers?
Yes. You define rules, FAQs, and escalation paths, ensuring responses stay accurate and aligned with your support standards.
Got more questions?
Team
Team
Team
Team
Team
Team
Team
Team
Team
Team
dedicated team ensuring smooth operations
Mark Thurson
Founder & CEO
Mark Thurson
Founder & CEO
Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.
Marcus Lee
Product & Automation Lead
Marcus Lee
Product & Automation Lead
Designs workflows and automation logic. Makes sure requests are routed correctly and handled efficiently.
Daniel Hart
Head of Engineering
Daniel Hart
Head of Engineering
Oversees system architecture and technical development. Ensures the platform runs reliably and scales smoothly.
Sofia Reynolds
Customer Success Manager
Sofia Reynolds
Customer Success Manager
Works closely with clients to ensure smooth onboarding and long-term success with the product.
Sofia Reynolds
Customer Success Manager
Sofia Reynolds
Customer Success Manager
Works closely with clients to ensure smooth onboarding and long-term success with the product.
Mark Thurson
Founder & CEO
Mark Thurson
Founder & CEO
Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.
Daniel Hart
Head of Engineering
Daniel Hart
Head of Engineering
Oversees system architecture and technical development. Ensures the platform runs reliably and scales smoothly.
Marcus Lee
Product & Automation Lead
Marcus Lee
Product & Automation Lead
Designs workflows and automation logic. Makes sure requests are routed correctly and handled efficiently.
Sofia Reynolds
Customer Success Manager
Sofia Reynolds
Customer Success Manager
Works closely with clients to ensure smooth onboarding and long-term success with the product.
Mark Thurson
Founder & CEO
Mark Thurson
Founder & CEO
Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.
Marcus Lee
Product & Automation Lead
Marcus Lee
Product & Automation Lead
Designs workflows and automation logic. Makes sure requests are routed correctly and handled efficiently.
Daniel Hart
Head of Engineering
Daniel Hart
Head of Engineering
Oversees system architecture and technical development. Ensures the platform runs reliably and scales smoothly.
Sofia Reynolds
Customer Success Manager
Sofia Reynolds
Customer Success Manager
Works closely with clients to ensure smooth onboarding and long-term success with the product.
Reduce Support Volume Without Hiring More Staff
Automate customer replies, reduce support workload, provide 24/7 assistance and lower costs without growing your team.
Contact
Contact
Contact
Contact
Contact
Contact
Contact
Contact
Contact
Contact
Connect to see how it works
Requst Demo
See how it works in practice
General Inquiries
Get clarification before making decisions
Requst Demo
See how it works in practice
General Inquiries
Get clarification before making decisions
Requst Demo
See how it works in practice
General Inquiries
Get clarification before making decisions