Automate

80% of Customer

80% of customer

Support Instantly

Support Instantly

AI that replies to customers, answers FAQs, routes tickets, and handles support 24/7 while reducing workload and cutting costs from day one.

30+

Awards winning

50k+

Happy businesses

$20M+

Saved on support

  • Brightline

  • OrionDesk

  • Mavero

  • Bravura

  • Arclen

  • Brightline

  • OrionDesk

  • Mavero

  • Bravura

  • Arclen

  • Brightline

  • OrionDesk

  • Mavero

  • Bravura

  • Arclen

Features

Core capabilities designed for efficiency

Core capabilities designed for efficiency

Automated replies

AI assistant replies automatically, ensuring customers get instant support every time.

24/7 support

Customers receive responses at any time, even outside regular business hours or during peak periods.

Reduced workload

Repetitive requests are handled automatically, allowing support teams to focus on higher-priority issues.

Lower costs

Automation reduces the need for additional staff while maintaining consistent support quality.

Ticket routing

Incoming requests are categorized and sent to the right person without manual sorting or delays.

founder who uses our product
founder who uses our product
founder who uses our product

50K+

Trusted by elite founders

Over 50k+ businesses rely on us to simplify support!

Automated replies

AI assistant replies automatically, ensuring customers get instant support every time.

24/7 support

Customers receive responses at any time, even outside regular business hours or during peak periods.

Reduced workload

Repetitive requests are handled automatically, allowing support teams to focus on higher-priority issues.

Lower costs

Automation reduces the need for additional staff while maintaining consistent support quality.

Ticket routing

Incoming requests are categorized and sent to the right person without manual sorting or delays.

founder who uses our product
founder who uses our product
founder who uses our product

50K+

Trusted by elite founders

Over 50k+ businesses rely on us to simplify support!

Automated replies

AI assistant replies automatically, ensuring customers get instant support every time.

Reduced workload

Repetitive requests are handled automatically, allowing support teams to focus on higher-priority issues.

Ticket routing

Incoming requests are categorized and sent to the right person without manual sorting or delays.

24/7 support

Customers receive responses at any time, even outside regular business hours or during peak periods.

Lower costs

Automation reduces the need for additional staff while maintaining consistent support quality.

founder who uses our product
founder who uses our product
founder who uses our product

50K+

Trusted by elite founders

Over 50k+ businesses rely on us to simplify support!

Automated replies

AI assistant replies automatically, ensuring customers get instant support every time.

Ticket routing

Incoming requests are categorized and sent to the right person without manual sorting or delays.

Lower costs

Automation reduces the need for additional staff while maintaining consistent support quality.

Reduced workload

Repetitive requests are handled automatically, allowing support teams to focus on higher-priority issues.

24/7 support

Customers receive responses at any time, even outside regular business hours or during peak periods.

founder who uses our product
founder who uses our product
founder who uses our product

50K+

Trusted by elite founders

Over 50k+ businesses rely on us to simplify support!

Process

From consultation to seamless implementation

From consultation to seamless implementation

01

01

01

Discovery call

Discovery call

Discovery call

We discuss current support challenges and get to know how customer communication is handled.

We discuss current support challenges and get to know how customer communication is handled.

discovery call
discovery call
discovery call
discovery call
discovery call
discovery call

Scale

Growth

Essential

Scale

Growth

Essential

Scale

Growth

Essential

02

02

02

Plan selection

Plan selection

Based on the discussion, we recommend the most suitable plan aligned with business needs and scale.

Based on the discussion, we recommend the most suitable plan aligned with business needs and scale.

03

03

03

Implementation

Implementation

The solution is integrated using plug-ins or API, depending on the existing website or software stack.

The solution is integrated using plug-ins or API, depending on the existing website or software stack.

99%

Uptime

99%

Uptime

99%

Uptime

50K+

Active Users

50K+

Active Users

4.9/5

Rating

4.9/5

Rating

4.9/5

Rating

Integrations

Works across any existing platform or system stack

Works across any existing platform or system stack

Pricing

Transparent plans for every business

Transparent plans for every business

Essential

$30

/month

Ideal for small teams just starting

Automated customer replies

FAQ-based responses

Basic ticket routing

Business-hours coverage

Essential

$30

/month

Ideal for small teams just starting

Automated customer replies

FAQ-based responses

Basic ticket routing

Business-hours coverage

Essential

$30

/month

Ideal for small teams just starting

Automated customer replies

FAQ-based responses

Basic ticket routing

Business-hours coverage

Growth

POPULAR

$50

/month

Perfect for expanding teams

Advanced automated replies

Smart ticket routing system

24/7 customer coverage

Reduced manual workload

Growth

POPULAR

$50

/month

Perfect for expanding teams

Advanced automated replies

Smart ticket routing system

24/7 customer coverage

Reduced manual workload

Growth

POPULAR

$50

/month

Perfect for expanding teams

Advanced automated replies

Smart ticket routing system

24/7 customer coverage

Reduced manual workload

Scale

$80

/month

Built for high-volume customer care

Full automation in channels

Priority-based ticket routing

Continuous 24/7 support

Optimized support costs

Scale

$80

/month

Built for high-volume customer care

Full automation in channels

Priority-based ticket routing

Continuous 24/7 support

Optimized support costs

Scale

$80

/month

Built for high-volume customer care

Full automation in channels

Priority-based ticket routing

Continuous 24/7 support

Optimized support costs

Testimonials

Trusted by top companies worldwide

Trusted by top companies worldwide

  • headshot of Sarah who gave us testimonial

    “This solution automated a huge portion of support requests for us. Our team can now focus on complex issues instead of answering the same questions.”

    Sarah Mitchell

    Head of Customer Support

  • headshot of Michael who gave us testimonial

    “Smart ticket routing eliminated internal handoffs completely. Requests now reach the right agent immediately, without any frustration or delays.”

    Michael Reed

    Customer Operations Manager

  • headshot of Andrew who gave us testimonial

    “Providing 24/7 support without hiring night staff changed everything for us. Customers get help anytime, and our business costs stayed under control.”

    Andrew Collins

    Director of Support Operations

  • headshot of Jonathan who gave us testimonial

    “Offering fast support without expanding our team was a major challenge in our team. This integration made it possible to respond automatically at any hour.”

    Jonathan Hale

    Operations Lead

  • headshot of Emily who gave us testimonial

    “Answering FAQs automatically removed thousands of repetitive conversations. Our team now focuses on more complex customer cases daily.”

    Emily Carter

    VP of Customer Experience

  • headshot of Sarah who gave us testimonial

    “This solution automated a huge portion of support requests for us. Our team can now focus on complex issues instead of answering the same questions.”

    Sarah Mitchell

    Head of Customer Support

  • headshot of Michael who gave us testimonial

    “Smart ticket routing eliminated internal handoffs completely. Requests now reach the right agent immediately, without any frustration or delays.”

    Michael Reed

    Customer Operations Manager

  • headshot of Andrew who gave us testimonial

    “Providing 24/7 support without hiring night staff changed everything for us. Customers get help anytime, and our business costs stayed under control.”

    Andrew Collins

    Director of Support Operations

  • headshot of Jonathan who gave us testimonial

    “Offering fast support without expanding our team was a major challenge in our team. This integration made it possible to respond automatically at any hour.”

    Jonathan Hale

    Operations Lead

  • headshot of Emily who gave us testimonial

    “Answering FAQs automatically removed thousands of repetitive conversations. Our team now focuses on more complex customer cases daily.”

    Emily Carter

    VP of Customer Experience

  • headshot of Sarah who gave us testimonial

    “This solution automated a huge portion of support requests for us. Our team can now focus on complex issues instead of answering the same questions.”

    Sarah Mitchell

    Head of Customer Support

  • headshot of Michael who gave us testimonial

    “Smart ticket routing eliminated internal handoffs completely. Requests now reach the right agent immediately, without any frustration or delays.”

    Michael Reed

    Customer Operations Manager

  • headshot of Andrew who gave us testimonial

    “Providing 24/7 support without hiring night staff changed everything for us. Customers get help anytime, and our business costs stayed under control.”

    Andrew Collins

    Director of Support Operations

  • headshot of Jonathan who gave us testimonial

    “Offering fast support without expanding our team was a major challenge in our team. This integration made it possible to respond automatically at any hour.”

    Jonathan Hale

    Operations Lead

  • headshot of Emily who gave us testimonial

    “Answering FAQs automatically removed thousands of repetitive conversations. Our team now focuses on more complex customer cases daily.”

    Emily Carter

    VP of Customer Experience

FAQ

Frequently Asked Questions

Frequently Asked Questions

Additional information to help clarify common questions and remove uncertainty

Additional information to help clarify common questions and remove uncertainty

Additional information to help clarify common questions and remove uncertainty

How does the AI handle incoming customer replies?

The AI automatically responds to common questions using predefined knowledge and past conversations. More complex issues are seamlessly routed to the most appropriate support member.

How does this help reduce customer support costs?

By automating replies and routing, fewer support resources are needed, reducing hiring, overtime, and operational costs.

Can it work with our current setup already in place?

Yes. It integrates via plug-ins or API, allowing it to work with existing websites, stores, and support tools without major changes.

How long does the setup process usually take?

Most integrations are completed quickly. After setup, the system starts handling customer requests immediately.

Can we fully control what the AI answers to users?

Yes. You define rules, FAQs, and escalation paths, ensuring responses stay accurate and aligned with your support standards.

How does the AI handle incoming customer replies?
How does this help reduce customer support costs?
Can it work with our current setup already in place?
How long does the setup process usually take?
Can we fully control what the AI answers to users?

Got more questions?

Team

dedicated team ensuring smooth operations

dedicated team ensuring smooth operations

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Mark Thurson

Founder & CEO

headshot photo of Mark
Mark Thurson

Founder & CEO

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Daniel Hart

Head of Engineering

headshot photo of Daniel
Daniel Hart

Head of Engineering

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Marcus Lee

Product & Automation Lead

headshot photo of Marcus
Marcus Lee

Product & Automation Lead

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Sofia Reynolds

Customer Success Manager

headshot photo of Sofia
Sofia Reynolds

Customer Success Manager

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Mark Thurson

Founder & CEO

headshot photo of Mark
Mark Thurson

Founder & CEO

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Daniel Hart

Head of Engineering

headshot photo of Daniel
Daniel Hart

Head of Engineering

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Marcus Lee

Product & Automation Lead

headshot photo of Marcus
Marcus Lee

Product & Automation Lead

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Sofia Reynolds

Customer Success Manager

headshot photo of Sofia
Sofia Reynolds

Customer Success Manager

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Mark Thurson

Founder & CEO

headshot photo of Mark
Mark Thurson

Founder & CEO

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Daniel Hart

Head of Engineering

headshot photo of Daniel
Daniel Hart

Head of Engineering

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Marcus Lee

Product & Automation Lead

headshot photo of Marcus
Marcus Lee

Product & Automation Lead

Leads product direction and company strategy. Focused on building practical solutions that solve real operational problems.

More about Mark

Sofia Reynolds

Customer Success Manager

headshot photo of Sofia
Sofia Reynolds

Customer Success Manager

Reduce Support Volume Without Hiring More Staff

Automate customer replies, reduce support workload, provide 24/7 assistance and lower costs without growing your team.

Contact

Connect to see how it works

Connect to see how it works

Request Demo

See how it works in practice

General Inquiries

Get clarification before making any decisions

Request Demo

See how it works in practice

General Inquiries

Get clarification before making any decisions

Request Demo

See how it works in practice

General Inquiries

Get clarification before making any decisions

CUSTIQ

© 2026 Custiq All rights reserved.

Create a free website with Framer, the website builder loved by startups, designers and agencies.